Wednesday, October 17, 2012

Building a Team in business



Building a solid team is one of the most difficult challenges you’ll face as an entrepreneur.  As it’s your company and reputation on the line, having the right group of people behind you to support you is critical.  If all that was required was mere skill of one individual combined with the mere skill of another individual, you could just pick and choose the best resumes and poof!  You would have the best team.  But that’s not how it works as this method does not consider human factors and soft skills.  Assembling a team requires substantial planning and finding a balance between each individual employees’ depth of skill.  Make sure talent and communications jive between your employees and you’ll be well on your way to building a strong team.

Most people in the workplace talk about building a team or working as a team but few understand how to create a team and experience what it is like to actually work on one that is thriving.  Belonging to a team means belonging to something bigger than yourself and that, in fact, starts with understanding the mission and objectives of your company as a whole.  While everyone has a specific role on the team, how you put those roles together will, in turn, determine if you have failed or succeeded. 
  
First off as an entrepreneur, set a clear expectation of what you are looking for your team to achieve.  Let your employees know what is expected of them and their performance.  Make sure they understand why in fact you are looking to build a team environment.  Support your team with resources of time, money and exemplary personnel.  Emphasize the priorities of the team in terms of effort, time, discussion and interaction among employees.

Make sure your team members understand why in fact they are asked to be active participants in a team.  Teach them the strategy of how team life will help the organization attain its business goals.  Allow your team members to be an active part in the process and help them define goals, targets and long-term achievements.  Make sure employees understand where their work fits into the total context of the organization.

In building a team, first map out your business objectives carefully.  As best you can, lay out what you are looking to achieve.  You don’t need an exact roadmap but the more complete you can paint the picture of what your goals are, the more likely you are to encourage your employees to participate in the team “game.”  Additionally, this will make it easier to match team members to required tasks and goals

Make detailed job descriptions for each member of your team so that everyone on board knows what is required of them.  Don’t just focus on experience; focus on communication and flexibility of your employees.  This will in essence, lead to better team work. “It is often easier to fill a gap in knowledge than it is to correct a dysfunctional team.”

Set your business goals during the interview process so that you can impart a series of expectations of team work to your employees from the get-go.  The best applicants have an interest in the overall process not just the desired goal: this is what, in essence, makes a good team player.

When hiring, look for gaps in knowledge.  Think about what is missing; that missing piece that will make the team jive.  Set clear expectations to new hires.  Once your team is complete, begin a socialization phase during which the team gets to know each other.  Promote teamwork through training and team-building activities.

While it is always difficult to fire an employee, you can’t afford to keep those on staff who don’t buy into your theory of team building.  If an employee does not jive with the goals and culture of your company, it’s time to move on.  Replacing an employee can be a daunting task and slow process, but it’s worth it in the end.  One “bad apple” can bring down team morale.  

Think about designing a bonus structure that promotes team work.  Why you don’t want to create an environment that is overly competitive and in turn might be destructive, foster healthy competition among employees.  Try using anonymous peer reviews to evaluate employees.

Encourage your employees to commit to the team motto.  Figure out a way to get them to dedicate themselves to accomplishing the team mission and expected outcomes.  Get your employees to understand that a team environment fosters growth and is beneficial for them individually, not just the group as a whole.  Make sure they feel valued and are still congratulated for their individual achievements in the midst of team building.  Recognize their own significant contributions as a huge part in the success of the team.  Keep them excited and challenged.

Define each employee’s role in the team.  Give each person an assigned area of responsibility.  While there will always be ranks among the team, make the entry level employees feel as if their voice and opinion is just as highly valued as those coming from the top.  Allow all members to help design the mission, vision and strategy of the company’s goals.  Everyone’s anticipated outcomes and contributions are important.  Don’t forget that!

Make sure the team has confidence in its ability to work together to achieve goals.  Do they feel that they have the appropriate people participating?  Is everyone confident in their peers knowledge, skills and capabilities to address and issues or problems that may arise?  Make sure you endow your team with the resources and strategies needed to support and accomplish its mission.

Make sure your team is collaborating and working together as a unified group.  Are members working together effectively and interpersonally?  Ensure that everyone understands their own unique roles and responsibilities.  Does the team have a modus of operandi in place to deal with problems as they arise?  Enable them to cooperate and work together as a unit to achieve goals.

Make sure you are communicating clearly to your team members what is expected of them.  Clearly label their priorities and most important tasks.  Are you fostering an environment where they can bring new, fresh ideas to the table and will indeed, be heard?

Reward creative innovation.  Show your employees that you value their ability to work in conjunction with others and grow ideas together.  Being a member of a team does not mean that you have to fit into a certain mold.  You can bring unique methods for success to the table and go above and beyond the status quo and the mere requirements for success.

Make sure your team is centrally coordinated by strong leadership.  While everyone on the team can feel like an active participant, not everyone can be boss and that is where your role as leader of the team comes in.  Make sure you set priorities for you team and give them guidance and support them with resource allocation.
In fostering strong team building, it is also important to make sure your employees feel a responsibility to the team and realize that there are consequences for stepping too far away from the team model you are looking to build.  Of course, you don’t want to stifle individual greatness, success and original ideas but your employees need to commit themselves to the team model if that is in fact the road you plan to go with your business.

Lastly, be prepared for cultural changes.  Not everyone might jump on board with the team model from the get-go so you have to inspire your employees to understand why in fact the model works and will lead to greater individual success down the road.

Here are some articles you might want to check out on the importance of building a team:

“10 Essential Tips for Building Your Small Biz Team”: http://mashable.com/2010/05/05/how-to-build-a-business-team/

“How to Build Your first Business Team”: http://juniorbiz.com/build-business-team

“How to Build a Strong Business Management Team From Scratch”: http://www.strategicbusinessteam.com/small-business-development-strategy/how-to-build-a-strong-business-management-team-from-scratch/

Until next time…

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